Honestly, it has been a challenging and time-consuming task to connect with an MTN customer care representative. In the past, if you encountered any issues with your MTN Nigeria Simcard, the most straightforward solution was to visit the nearest MTN store.
However, things have changed now. There are multiple efficient methods available to quickly and easily reach an MTN customer representative for prompt assistance.
Undoubtedly, MTN users often find themselves perplexed by the numerous data packages offered by the company and may have inquiries regarding them.
- How to Check MTN Data Balance.
- MTN 1gb for 200 code.
If you encounter any issues with MTN Data plans, call tariff plans, prepaid plans (such as mPulse plan), or wish to stop MTN data auto-renewals, you can promptly contact a customer representative to resolve the problem efficiently.
A frequent concern among MTN users is opting out of irrelevant promotions and subscription messages received from the network.
To reach MTN customer care support faster, here are the top five (5) methods available.
MTN Customer Care Number 2023
This is one of the stress-free methods you can quickly contact an MTN representative, though you will still be put on hold for some minutes, and on a few occasions, Hours by the computer before a representative will pick up your call.
The only good thing is that it’s free.
- Dial 180 from your MTN line.
- If you are calling from another network, dial 08031000180
- If you’re calling outside the shores of Nigeria, call +2348031000180.
Note: Take note that calling the 180 from your MTN line is free, the other option of calling from another network or calling from outside the country acquires normal call charges.
Contact MTN Customer Care on Facebook.
Another faster method to reach MTN Nigeria is through their official Facebook page.
If you don’t have the time to call and be put on hold with music and automatic replies, you can just visit the MTN Facebook page and drop them a message.
Usually, a representative replies to you within a few minutes.
Contact MTN Customer Care on WhatsApp.
Reaching MTN Customer Care on Twitter.
Another of the quickest method you can get help or reach MTN customer care support is through Twitter.
You can easily tweet or send a Direct Message to their official Twitter account. MTN Nigeria operates two accounts, follow and DM @MTNNG or @MTN180. You will be receiving answers within a few minutes/hours.
Contact MTN via a Nearest Service Centre.
Another recommended option is going to the nearest MTN service centres. When you get to the mtn service centre, you get to see a representative and talk to them in person about your problems.
MTN has so many numerous service centres across all 36 states of Nigeria. See the list here and addresses.
Another platform you can get your complaint, inquiries, and message to a customer care rep on MTN is through their feedback form.
Click Here to fill out the form and submit it to a representative working with the company.
If you have any inquiries that require you to send MTN support an Email, then you can reach them through their official email account.
You should send them an email through their official Email address, [email protected].
Post Office (Letter).
I don’t know why, but if for any reason you decide that you want to rather send the MTN customer care headquarters a letter, here’s their post office address.
The Customer Care Manager,
MTN Nigeria Communications Limited
4 Aromire Street
Off Kingsway Road
MTN Plaza, Awolowo Road,
If you have any questions, don’t hesitate to use the comment form below and reach out to us. The HighFacultyBlog Nigeria team will be happy to assist you.